• Welcome to Arabian Mall

This website is provided by Arabian Mall as a service to our customers. Please note that your use of www.arabianmall.lk service constitutes your unconditional agreement to follow and be bound by these terms and conditions. You hereby confirm that you simply have read, understood and accepted all contents.
We reserve the proper at our absolute discretion to vary the Terms and Conditions from time to time with or all of sudden to you. Any such changes will become when posted on the web site and it’s your responsibility to read the Terms and Conditions on each occasion you employ this Website and your continued use of the website shall signify your comprehension and acceptance to be bound by the newest Terms and Conditions. If you are doing not comply with any of the Terms and Conditions, you want to not use this Website.
This Website may contain links to other sites operated by parties other than www.arabianmall.lk, and we are not responsible for the privacy practices or the content of such websites. You hereby confirm that you are aware of the risks and threats connected with electronic data transmission.
All the Information (as defined below) provided must be accurate. Providing any inaccurate Information constitutes a breach of those Terms and Conditions.

  • Password and Security

While you are registering to this Site you will be asked to create a password. Please keep the password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, please immediately notify us by contacting our number (see below for contact details). However you could be held liable for losses incurred by Arabian Mall or any other party due to someone else using your password. You may not use anyone else’s password at any time without the permission of the account owner.

  • Delivery

Our delivery service may also not be available on certain mercantile holidays in Sri Lanka, which holidays are decided at our discretion. We deliver to all cities in Sri Lanka. Upon delivery of the goods, the person accepting the goods ordered must sign the copy of the invoice. Provided however items delivered as provided herein can be returned or exchanged for acceptable reasons within 3 days.

  • Availability of the Site

We always aim to offer you the best service as much as possible, we make no promise that the services at the Site will meet your requirements. We cannot guarantee that the service will be fault free. If a fault occurs in the service you can contact us and discuss about those (see below for contact details) or by email at arabian.mall@yahoo.com, and we will try our best to correct the fault as soon as we can.

  • Our right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach your obligations under these Terms and Conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Site. The suspension or cancellation of your registration and your right to use the Site shall not affect either party’s rights or liabilities

  • Payments

We offer cash on delivery services. So you may able to order online and can pay when we deliver you the parcel.

  • Customer Service

We ensure that we will provide best customer service. Any of our customer can contact us if there are any issues or anything to clarify. We will try our best to solve your problems and clarify your doubts. 

  • Acceptance of Orders

When you make an order. We will send you an invoice to your email address. If you didn’t receive any email please contact us and make sure about your order. You are allowed to cancel the order before the order is sent. So if you have any idea to cancel the order please cancel before we send.

You are not allowed to cancel when the item is delivered to you.

  • Item Return

We accept returns within 3 days from delivery when the customer gives a genuine reason.

  • Indemnity

You agree to defend, indemnify and hold harmless www.arabianmall.lk and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website or any breach by you of these Terms and Conditions and/or the applicable laws.

 

  • Legal Compliance

You are not allowed to use the contents of this site illegally. And also, trying to attack the site, unconditionally using the Shop name or web address to unauthorized activities and sending fake orders may lead to take legal actions on you.

 

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